Last Updated: March 12, 2025
Your Satisfaction Matters
At Cfjersey, we’re dedicated to delivering flawless canvas artwork. Each piece is inspected and packed with care before shipping. If it’s not perfect, we’ll fix it with a simple, fair process. Questions? Email or use our Contact Us form.
Returns Policy
30-Day Return Window
- You have 30 days from delivery (per tracking) to request a return.
Eligibility:
- The canvas must be unused, in original condition, with packaging intact.
- Include your receipt or proof of purchase.
How to Return:
- Email with your order number and return reason.
- Wait for approval—we’ll send a prepaid shipping label and a return address based on your location.
- Securely pack the item and ship it using our label.
- We’ll email you once it’s received.
Note: Unapproved returns won’t be accepted—always get confirmation first.
Damaged, Defective, or Wrong Items
- Report: Notify us within 7 days of delivery with photos of the issue.
- Process: We’ll provide a prepaid label (no cost to you). Using your own carrier? We can’t cover those fees.
- Resolution: After inspection, we’ll confirm your refund or replacement.
Exchanges
- We don’t do direct exchanges. Return your canvas for a refund, then order anew at https://cfjersey.store.
Your Legal Rights
- This policy doesn’t override your consumer rights—see our (https://cfjersey.store/pages/terms-and-conditions/).
Refund Policy
Quick, No-Fee Refunds
- Timeframe: Refunds process within 3 business days of receiving your return.
- Method: Issued to your original payment method (e.g., Stripe, PayPal):
- We’ll email you to confirm refund details after receipt.
- Reply to finalize—no extra hassle.
- Amount: Full refund for the item(s), including original shipping if you return everything. No fees apply.
- Delays: Bank/processor times may add 5–10 days. No refund after 10 days? Contact support@cfjersey.store.
Returns Addresses
Ship approved returns to:
- U.S. Customers:
5758 Geary Blvd #162, San Francisco, CA 94121, United States
Expect 3–7 days transit—use our prepaid label. - International Customers (including Vietnam):
182 Le Dai Hanh, Ward 15, District 11, Ho Chi Minh City 700000, Vietnam
Thank you for trusting Cfjersey—we’re here to make your art experience amazing!